Privacy Policy

With this Privacy Policy, we inform you about which personal data we process in connection with our activities and operations, including our hotel-staila.ch website. We specifically provide information about why, how, and where we process which personal data. We also inform you about the rights of individuals whose data we process.

Additional privacy policies, as well as other legal documents such as Terms and Conditions (T&C), Terms of Use, or Participation Conditions may apply to specific or additional activities and operations.

We are subject to Swiss data protection law and any applicable foreign data protection law, especially that of the European Union (EU) with the General Data Protection Regulation (GDPR). The European Commission recognizes that Swiss data protection law ensures adequate data protection.

1. Contact Addresses

Responsibility for the processing of personal data:

Staila SA
Hotel Landgasthof Staila
Via cumünala 27
7533 Fuldera

info@hotel-staila.ch

We will point out if there are other parties responsible for the processing of personal data in individual cases.

1.1 Data Protection Officer or Data Protection Consultant

We have appointed the following Data Protection Officer or the following Data Protection Consultant as the point of contact for affected individuals and authorities for inquiries related to data protection:

Irène Hohenegger-Heini
Hotel Landgasthof Staila
Via cumünala 27
7533 Fuldera

info@hotel-staila.ch

1.2 Data Protection Representation in the European Economic Area (EEA)

We have the following data protection representation according to Art. 27 GDPR:

VGS Datenschutz­partner GmbH
Am Kaiserkai 69
20457 Hamburg
Germany

info@hotel-staila.ch

This data protection representation serves as an additional point of contact for affected individuals and authorities in the European Union (EU) and the rest of the European Economic Area (EEA) for inquiries related to the GDPR.

2. Terms and Legal Bases

2.1 Definitions

Personal data refers to all information relating to a specific or identifiable natural person. An affected person is a person whose personal data we process.

Processing includes any handling of personal data, regardless of the means and methods used, such as querying, matching, adjusting, archiving, storing, reading, disclosing, obtaining, recording, collecting, deleting, disclosing, arranging, organizing, storing, modifying, disseminating, linking, destroying, and using personal data.

The European Economic Area (EEA) comprises the Member States of the European Union (EU) as well as Liechtenstein, Iceland, and Norway. The General Data Protection Regulation (GDPR) refers to the processing of personal data as the processing of personal information.

2.2 Legal Bases

We process personal data in accordance with Swiss data protection law, in particular the Federal Data Protection Act (Datenschutzgesetz, DSG) and the Data Protection Regulation (Datenschutzverordnung, DSV).

We process – if and to the extent that the General Data Protection Regulation (GDPR) applies – personal data according to at least one of the following legal bases:

  • Art. 6 Para. 1 lit. b GDPR for the necessary processing of personal data for the performance of a contract with the affected person as well as for the implementation of pre-contractual measures.
  • Art. 6 Para. 1 lit. f GDPR for the necessary processing of personal data to protect the legitimate interests of us or third parties, unless the fundamental freedoms and rights and interests of the affected person outweigh. Legitimate interests include our interest in being able to carry out our activities and tasks permanently, user-friendly, securely and reliably, ensuring information security, protection against misuse, enforcement of our own legal claims, and compliance with Swiss law.
  • Art. 6 Para. 1 lit. c GDPR for the necessary processing of personal data to fulfill a legal obligation to which we are subject under any applicable law of member states in the European Economic Area (EEA).
  • Art. 6 Para. 1 lit. e GDPR for the necessary processing of personal data for the performance of a task carried out in the public interest.
  • Art. 6 Para. 1 lit. a GDPR for the processing of personal data with the consent of the affected person.
  • Art. 6 Para. 1 lit. d GDPR for the necessary processing of personal data to protect the vital interests of the affected person or another natural person.

3. Nature, Scope and Purpose

We process those personal data that are necessary to carry out our activities and tasks permanently, user-friendly, securely, and reliably. Such personal data can in particular fall into the categories of inventory and contact data, browser and device data, content data, meta or edge data, usage data, location data, sales data, contract and payment data.

We process personal data for the duration necessary for the respective purpose or purposes or as required by law. Personal data that is no longer required for processing is anonymized or deleted.

We can have personal data processed by third parties. We can process personal data together with third parties or transmit it to third parties. Such third parties are in particular specialized providers whose services we use. We also ensure data protection with such third parties.

We process personal data basically only with the consent of the affected persons. If and to the extent that processing is permissible for other legal reasons, we may refrain from obtaining consent. For example, we can process personal data without consent to fulfill a contract, to comply with legal obligations, or to protect overriding interests.

In this context, we process in particular information that an affected person voluntarily transmits to us when making contact – for example by mail, email, instant messaging, contact form, social media, or telephone – or when registering for a user account. We can store such information, for example, in an address book or with comparable tools. If we receive data about other people, the transmitting persons are obliged to ensure data protection towards these people and to ensure the accuracy of this personal data.

We also process personal data that we obtain from third parties, procure from publicly accessible sources, or collect in the course of our activities and tasks, if and to the extent that such processing is permissible for legal reasons.

4. Personal Data Abroad

We process personal data basically in Switzerland and in the European Economic Area (EEA). However, we can also export or transmit personal data to other countries, especially to process or have them processed there.

We can export personal data to all countries and territories on Earth as well as elsewhere in the Universe if the local law, according to the decision of the Swiss Federal Council, ensures adequate data protection and – if and to the extent the General Data Protection Regulation (GDPR) applies – according to the decision of the European Commission, ensures adequate data protection.

We can transmit personal data to countries whose law does not ensure adequate data protection, if it is necessary for a specific case and if measures are taken to ensure data protection (in particular by agreeing to so-called standard data protection clauses).

5. Rights of the Affected Persons

5.1 Data Protection Claims

We grant individuals all claims in accordance with the applicable data protection law. Specifically, affected individuals have the following rights:

  • Access: Individuals can request information on whether we process personal data concerning them, and if so, what specific personal data is processed. They are also provided with information required to assert their data protection rights and ensure transparency. This includes not only the processed personal data itself but also details about the purpose of processing, storage duration, potential disclosure or export of data to other countries, and the source of the personal data.
  • Rectification and Restriction: Individuals can correct inaccurate personal data, complete incomplete data, and request the restriction of their data processing.
  • Deletion and Objection: Individuals can request the deletion of personal data (“right to be forgotten”) and object to the processing of their data with effect for the future.
  • Data Release and Data Transfer: Individuals can request the release of personal data or the transfer of their data to another responsible party.

We may delay, limit, or deny the exercise of rights by individuals within the legally permissible scope. We can also inform individuals about conditions that may need to be met in order to exercise their data protection claims. For instance, we might deny access, citing trade secrets, or refuse to delete personal data based on statutory retention obligations.

We might occasionally charge for the exercise of these rights. Affected individuals will be informed in advance about any potential charges.

We are obligated to identify individuals seeking information or asserting other rights using appropriate measures. Affected individuals are obliged to cooperate in this regard.

5.2 Right to Lodge a Complaint

Affected individuals have the right to legally enforce their data protection claims or lodge a complaint with a competent data protection supervisory authority.

The supervisory authority for private parties and federal bodies in Switzerland is the Federal Data Protection and Information Commissioner (FDPIC).

Where the General Data Protection Regulation (GDPR) applies, affected individuals have the right to lodge a complaint with a relevant European data protection supervisory authority.

6. Data Security

We take appropriate technical and organizational measures to ensure data security commensurate with the respective risk. However, we cannot guarantee absolute data security.

Access to our website is secured with transport encryption (SSL/TLS, notably with the Hypertext Transfer Protocol Secure, abbreviated as HTTPS). Most browsers indicate transport encryption with a padlock symbol in the address bar.

Our digital communication, like all digital communication, is subject to mass surveillance without specific cause or suspicion, as well as other monitoring by security authorities in Switzerland, the rest of Europe, the United States of America (USA), and other countries. We have no direct influence on the related processing of personal data by intelligence agencies, police departments, and other security agencies.

7. Use of the Website

7.1 Cookies

We may use cookies. Cookies – our own cookies (first-party cookies) as well as cookies from third parties whose services we use (third-party cookies) – are data stored in the browser. Such stored data doesn’t necessarily have to be traditional text-form cookies.

Cookies can be stored temporarily in the browser as “session cookies” or for a specific period as so-called permanent cookies. “Session cookies” are automatically deleted when the browser is closed. Permanent cookies have a specific storage duration. In particular, cookies enable us to recognize a browser when visiting our website again and thereby, for example, measure the reach of our website. However, permanent cookies can also be used for online marketing.

Cookies can be fully or partially deactivated and deleted in the browser settings at any time. Without cookies, our website may not be fully available. We ask – at least where and to the extent necessary – for explicit consent to the use of cookies.

For cookies used for success and reach measurement or for advertising, a general objection (“opt-out”) is possible for numerous services via the AdChoices (Digital Advertising Alliance of Canada), the Network Advertising Initiative (NAI), YourAdChoices (Digital Advertising Alliance) or Your Online Choices (European Interactive Digital Advertising Alliance, EDAA).

7.2 Server Log Files

For each access to our website, we may record the following information, provided it is transmitted from your browser to our server infrastructure or can be determined by our web server: Date and time including timezone, Internet Protocol (IP) address, access status (HTTP status code), operating system including user interface and version, browser including language and version, individual sub-page of our website accessed including the amount of data transferred, last webpage accessed in the same browser window (referer or referrer).

We store such information, which can also represent personal data, in server log files. This information is necessary to provide our website in a continuous, user-friendly, and reliable manner and to ensure data security and, in particular, the protection of personal data – also by third parties or with the help of third parties.

7.3 Tracking Pixels

We may use tracking pixels on our website. Tracking pixels are also known as web beacons. Tracking pixels – also from third parties whose services we use – are small, usually invisible images that are automatically retrieved when visiting our website. With tracking pixels, the same information as in server log files can be captured.

8. Notifications and Communications

We send notifications and communications via email and through other communication channels such as instant messaging or SMS.

8.1 Performance and Reach Measurement

Notifications and communications may contain web links or tracking pixels that record whether a particular message was opened and which web links were clicked. Such web links and tracking pixels can also record the usage of notifications and communications on a personal basis. We need this statistical recording of usage for performance and reach measurement to send notifications and communications effectively, user-friendly, reliably, and securely based on the needs and reading habits of the recipients.

8.2 Consent and Objection

You must generally explicitly consent to the use of your email address and your other contact addresses, unless the use is permitted for other legal reasons. For any consent, we preferably use the “Double Opt-in” procedure, which means you will receive an email with a web link that you must click to confirm, so that unauthorized third parties cannot misuse it. We may log such consents, including the Internet Protocol (IP) address and the date and time, for evidential and security reasons.

You can generally object to receiving notifications and communications such as newsletters at any time. With such an objection, you can simultaneously object to the statistical recording of usage for performance and reach measurement. Exceptions are essential notifications and communications related to our activities and operations.

8.3 Service Providers for Notifications and Communications

We send notifications and communications using specialized service providers.

In particular, we use:

9. Social Media

We are present on social media platforms and other online platforms to communicate with interested parties and inform about our activities and operations. In connection with such platforms, personal data may also be processed outside of Switzerland and the European Economic Area (EEA).

The respective terms and conditions, privacy policies, and other provisions of the individual platform operators also apply. These provisions particularly inform about the rights of affected individuals directly towards the respective platform, such as the right to information.

For our social media presence on Facebook, including the so-called page insights, we – where and as far as the General Data Protection Regulation (GDPR) is applicable – are jointly responsible with Meta Platforms Ireland Limited (Ireland). The Meta Platforms Ireland Limited is part of the Meta Companies (among others in the USA). The page insights provide information on how visitors interact with our Facebook presence. We use page insights to effectively and user-friendly present our social media presence on Facebook.

Further details about the type, extent, and purpose of data processing, information about the rights of affected persons, as well as the contact details of Facebook and Facebook’s data protection officer can be found in the Privacy Policy of Facebook. We have concluded the so-called “Controller Addendum” with Facebook and especially agreed that Facebook is responsible for ensuring the rights of affected persons. The relevant details for the so-called page insights can be found on the “Page Insights Information” page, including “Information on Page Insights Data”.

10. Third-Party Services

We use services from specialized third parties to permanently carry out our activities in a user-friendly, secure, and reliable manner. With such services, we can embed features and content into our website. When embedding, the services used inevitably capture the Internet Protocol (IP) addresses of users for technical reasons at least temporarily.

For necessary security-related, statistical, and technical purposes, third parties whose services we use may process data related to our activities in an aggregated, anonymized, or pseudonymized manner. This includes performance or usage data to provide the respective service.

We particularly use:

10.1 Digital Infrastructure

We use services from specialized third parties to access the necessary digital infrastructure related to our activities. This includes hosting and storage services from selected providers.

We particularly use:

  • Hostpoint: Hosting; Provider: Hostpoint AG (Switzerland); Data protection information: Privacy Policy.
  • WordPress.com: Blog Hosting and Website Builder; Providers: Automattic Inc. (USA) / Aut O’Mattic A8C Ireland Ltd. (Ireland) for users including those in Europe; Data protection information: Privacy Policy, Cookie Policy.

10.2 Maps

We use third-party services to embed maps into our website.

We particularly use:

10.3 Digital Audio and Video Content

We use services from specialized third parties to enable direct playback of digital audio and video content, such as music or podcasts.

We particularly use:

11. Performance and Reach Measurement

We aim to determine how our online offering is used. In this context, we can, for example, measure the success and reach of our activities and actions as well as the impact of third-party links to our website. We can also test and compare how different parts or versions of our online offering are used (the “A/B test” method). Based on the results of performance and reach measurement, we can, in particular, fix errors, strengthen popular content, or make improvements to our online offering.

For the performance and reach measurement, the Internet Protocol (IP) addresses of individual users are mostly saved. In this case, IP addresses are fundamentally truncated (“IP-Masking”) to comply with the principle of data economy through corresponding pseudonymization.

During performance and reach measurement, cookies can be used, and user profiles may be created. Potential user profiles include, for example, individual pages visited or viewed content on our website, details regarding the size of the screen or browser window, and the – at least approximate – location. Fundamentally, any user profiles are created exclusively in a pseudonymized manner and are not used to identify individual users. Individual third-party services where users are registered may possibly attribute the use of our online offering to the respective user account or user profile.

We specifically use:

12. Final Provisions

We have created this privacy statement using the Data Protection Generator by Datenschutzpartner.

We can adjust and supplement this privacy statement at any time. We will inform about such adjustments and additions in an appropriate form, especially by publishing the current privacy statement on our website.